INTELLIGENT PERSONNEL AND PROJECT MANAGEMENT: AN ERP SYSTEM FOR ENGINEERING AND IT SERVICE PROVIDERS
Engineering and IT service providers find themselves in a paradoxical situation. On the one hand, the economic situation is outstanding and will also remain so in the future. As analysts from Lünendonk report, IT service providers can look forward to growth rates exceeding 8% over the next few years, with engineering service providers forecast to enjoy growth of between 6% and 7%. On the other hand, companies are experiencing major difficulties in meeting their needs for subject specialists. According to high-tech association BITKOM, a total of 41,000 IT vacancies were not filled in 2014. This situation poses a serious risk to the success of these businesses.
WORK-LIFE BALANCE AND TALENT MANAGEMENT
IT service providers and engineering service providers need to answer the question of how to harmonise project volume with employee capacities. A multifaceted solution is needed. New employees must be recruited as a continuous process. This is in turn conditional on positioning oneself as an attractive employer. And that can be achieved by offered flexible working hours models that promote a healthy work-life balance. Also important is the constant development of employee skills – talent management is more important than ever. Lastly, available resources must be deployed optimally and all projects must be designed to be as efficient as possible.
INTELLIGENT PERSONNEL MANAGEMENT AND PROJECT MANAGEMENT
For IT and engineering service providers wanting to bring all of these various activities into equilibrium, an intelligent personnel and project management system is indispensable. Above all, ‘intelligent’ here means that all activities must be integrated with one another and all information must be continuously available. Without a capable ERP system, this is simply not feasible.